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Frequently Asked Questions

Find our most Frequently Asked Questions here. If you're not finding the answer to your question, please don't hesitate to contact us! Follow the links to our How to Guides and Demo Videos.


 

 
What formats can I download my transaction history in?

Internet Banking supports downloads to QuickenTM or as a comma-delimited text file.

Can I schedule future transfers?

Yes, you will be able to schedule open, future and recurring transfers.

When can I use Internet Banking services?

With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!

Is there a demo available for me to try?

Yes, we have an Online Banking Demonstration Site that is part of the Home Banking package.

How long can I be inactive before being logged out of the Internet Banking product?

The inactivity time out default is set for 20 minutes. However, you will be asked if you’d like to extend your session at that time.

What is required to use the Internet Banking service?

All you need to use Internet Banking is a secure browser.  You can use any computer that has Internet access.  You can also download our mobile app on your mobile device.

How do I access Internet Banking?

You must first complete the Internet Banking registration form and submit it to us. Once your registration is received, we will process your request. You must have an existing checking, savings, or loan account before banking online.

Can I create my own password that is easy for me to remember?

Yes, when registering you will be able to select your password.

What happens if I forget or lose my password?

Click the forgot password link or, just call us and we will take you through the steps needed to get back into the system immediately!

How To Guides


 

 

 

Demo Videos


 

 

 

 

 

 

 

 

 
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